BerlinWallpaper.com
The Mom & Pop approach to internet shopping!
Good Prices, Fast Service Since 1948

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       Sorry, other than Canada we do not ship international orders.

-  Shipping Costs:      To United States
-  Shipping Costs:      To Canada
-  Change my order:   Send e-mail to: BerlinWallpaper@aol.com
-  Cancel my order:    Send e-mail to: BerlinWallpaper@aol.com
-  Payments:              What Methods do we accept
-  Sales Tax:              Who Pays?
-  Return Policy
-  Contact us
-  Store Hours


 

SHIPPING INFO- Unites States

Orders to all 50 states and Puerto Rico are shipped USPS Priority Mail from the Post Office. Deliveries usually take 2-5 business days, but is not guaranteed by the Post Office. We ship most orders out of our warehouse within 24 hours unless otherwise noted.
If an item is unavailable or back-ordered, we will contact you via e-mail. Orders are shipped Monday through Friday.

SHIPPING INFO- Canada

Orders to Canada are sent First Class Mail or Priority Mail and can take 2 - 4 weeks depending on Canadian customs intervention. If an item is unavailable or back-ordered, we will contact you via email. UPS is available upon request but additional broker fees are collected by UPS.

                                    other than Canada we do not ship international orders.

PAYMENT METHODS
Credit Card Payments are accepted online, by telephone or by Fax.  We accept Visa, MasterCard and Discover. Our system is very secure as we use the latest SSL technology.  If an item is back ordered, we will notify you by e-mail.

OR:  Fax an order form directly to us with credit card and order information.

OR:  Mail a Money Order along with an order form.

SALES TAX
There is No Sales Tax for orders shipped outside of New Jersey.

7% Sales tax will be added to orders shipped inside New Jersey..

RETURN POLICY   (Need a form to print & mail? Click here)

Returns are accepted with the following conditions:

1. Return is shipped to us within 30 days of order date.
2. Merchandise is returned unopened, uncut, with original label, and in original condition
3. Not returnable: Wall Murals, Accent Murals, Door Murals, Poster Murals, Wallies Murals, Hand Painted Murals, Mid-size Murals.
4. We suggest using a delivery confirmation to insure that we receive your return.
5. A  20% restocking charge will be deducted from all acceptable returns.
6. Shipping costs are your responsibility.  We do not refund shipping costs.
7. A refund check or charge credit will be issued depending on original payment method.
8. Credit or refund will NOT be issued if any of these conditions are not met.

Mark your order number prominently on the outside of the package.

SHIP YOUR RETURN TO THIS ADDRESS:

Attn: Return Dept.
Berlin Wallpaper
154 Cooper Rd  Ste 1101
West Berlin, NJ  08091

CREDIT/RETURN TIME
Please allow us some time to process your return. It takes about 10 business days for us to receive and process the returned or exchanged product back from you.  We will send an email that your credit is being processed.  All approved refunds are for the purchase price of the product only (less Handling charge) and can only be issued to the credit card used at purchase. Orders paid by check will receive a refund check

CONTACT INFORMATION
 

 For fast response, email us at:  Berlinwallpaper@aol.com

Telephone: 800-851-9951  Anytime, Any day!

Voice Mail messages received 24/7
We monitor E-mails and voice mail on a regular basis.

Warehouse hours: Monday through Friday 10 - 3

                  
FAX:  856-809-1854  anytime    

E-Mail:  BerlinWallpaper@aol.com

Mailing Address:

RETAIL STORE HOURS:
Thursday and Friday  12:00am  to  8:00pm  Eastern Time
Saturday                      10:30am  to  8:00pm        "          "
Sunday                         10:30am  to  5:00pm        "         "

Retail Store is Closed Monday. Tuesday & Wednesday

Warehouse is open Monday to Friday to ship Internet Orders

Not all products are in stock at our retail store. Please call or email ahead with item numbers you would like to pick up at our retail store. We will bring them in from our warehouse for you. We need at least one day advance notice.

 800-851-9951

E-mail - Berlinwallpaper@aol.com .

For General Information or Questions
Send e-mail to: Berlinwallpaper@aol.com

Site maintained by Joshua's Grandfather
Copyright © 2000-2010 Berlin Wallpaper, Inc.
Last modified: January 09, 2010